QR21651 - Airport Services Agent | Qatar Airways | Trivandrum
Qatar Airways invited application for the post of Airport Service Agent in Trivandrum.
About your Job.
In this role you will deliver excellent service at the airport, helping create a stress-free environment for customers traveling with Qatar Airways. You will ensure passengers receive total quality service and adhere to the safety policy and security standards of the company.Employment Type
Full Time – PermanentOrganization:
Qatar Airways
Airport Operations
Division:
Trivandrum - TRV
Employment Type:
Full Time - Permanent
City:
South Asia | India | Trivandrum
Educational Qualifications
- You will have a minimum High School education or equivalent. To be successful in this role you will require a minimum of 2 or more years’ proven experience in an Airline or GHA as Passenger Handling and /or Ground Operations staff, with a good knowledge of the Airport working environment. You must be proficient in Microsoft Office. Amadeus Reservations and Altea would be desirable.
- Must be willing to work shifts including weekends and night shifts.
- Fluency in English (both spoken and written) language is essential. Knowledge of Amadeus Reservations & DCS preferred but not essential.
Accountabilities include:
- Delivering the highest level of Customer Service at all customer touchpoints
- Constant liaison with Check-in, Boarding Gate, Ramp, Cargo, Lounge.
- Supervising service partners’ activities for the smooth acceptance of passengers.
- Directing Arriving/Departing passengers to respective areas such as Arrival Hall, Transfer Area, Departure Gate, Lounge, etc
- Checking entry requirements (visas, residence permits) are met
- Coordinating with Cargo, Fuelling company, Baggage Make up Area, aircraft loading team, catering suppliers for a smooth turnaround
- Handling of company mail
- Performing pre- and post-flight administration duties
- Handling baggage claims
- Ensuring compliance with QR Safety and Security requirements.
- On-Time Performance
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How to Apply
- Interested candidates can apply through the link given in the “Important Link” section.
- Candidates need to upload their recent CV/Resume.
- Last date of Online Application ins 25 July 2019
» Apply Online
» Official Notification
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